Order notes and gift messages

By Joseph1 author4 articles

Should I use Tacey's gift message box or my own gift note field?Order note vs gift message vs your own order field: where each one lands, who it is for, and which to switch on so customers are not offered two boxes…

How do I let customers add a note or gift message to their order after checkout?Turn on Order notes & gift messages, what customers can write, where each message lands on the order, every setting, and when it is refused.

How do I let customers see or edit my own order fields, like a delivery date or monogram?Share your own order metafields and order attributes with customers on the order page: pick a field, choose see or edit, and what to check before you switch one on.

Where do I find a gift message a customer left on their order?Where Tacey's gift message is stored on a Shopify order, why it cannot be pinned, and the simplest way to make gift messages easy to spot.