Edit delivery address

By Joseph1 author10 articles

Should Tacey correct a customer's address automatically or ask them first?How When to suggest a correction, Apply confident corrections automatically and Ask the customer to confirm work together, and which combination suits your store.

How do I hide the apartment line or limit address length in the address edit form?Use Hide address line 2, Show a company field and the Max characters settings to shape the form customers fill in when they fix their address.

How do I stop an order shipping while the customer can still change the address?The Order holds switch: hold fulfillment for the whole edit window, what Tacey holds automatically, and why the switch is off by default.

How long after checkout can a customer change their shipping address?Set the edit window: how long customers can change their own order after checkout, what they see when it closes, and which tools it does not apply to.

How do I limit how many times a customer can change their order?Set the maximum number of changes per order, what counts toward it, and what the customer is told when they reach it.

Can customers change their delivery address to a PO box?Choose whether Tacey warns customers about PO boxes or refuses them, and exactly what the customer is told in each case.

Can I stop customers changing their shipping address to another country?How the Keep edits inside the original country setting works, why it is on by default, and what customers see either way.

How do I stop customers editing orders I've flagged for fraud review?Use blocked order tags to switch off customer address and contact changes on any order you tag, and what the customer is told.

What does the tacey-check-address tag on an order mean?Why Tacey tags an order tacey-check-address when a customer keeps an address it flagged, what is recorded, and what to do about it.

Why can't a customer change the address on this order?Every reason the Edit delivery address tool is missing or refused on an order, what the customer is told, and what you can do about each one.