Apply a discount

By Joseph1 author3 articles

How does the customer get their discount back after checkout?When a customer claims a discount on a paid order, see how the amount is worked out, where it goes, and when it is sent.

Can customers add a forgotten discount to an order after checkout?Set up Tacey's Apply a discount tool so a customer who forgot a discount can claim one of your active Shopify discounts on an order they already placed.

Why isn't the Apply a discount option showing for my customer?Troubleshoot a missing Apply a discount option or a refused discount: no discounts picked, ended discounts, once per order, shipped items and order types.