Update contact details

By Joseph1 author7 articles

Can I stop customers using a temporary or disposable email address on their order?What Refuse known disposable email addresses does, what the customer sees, and why an email Tacey does not recognise is always allowed.

How do I get an email when a customer changes their contact details?Turn on Email me when a customer changes their contact details, where the email goes, what it says, and why nothing may arrive.

How does Tacey check the phone number a customer enters on their order?How the phone field's country selector works, what counts as a valid number, how it is saved, and the Lock the phone country to the shipping country setting.

Can customers change the name on their order after checkout?Turn on Let customers change their name, which name it changes, the rules a new name must pass, and what it does not touch.

Does changing the email or phone on an order change the customer's Shopify account?What the Also update the customer's account setting does, why it only works for signed-in customers, and what the customer is told when it does not run.

What happens when a customer changes the email address on their order?The security notice Tacey sends to the old email, what it says, why its wording is fixed, and how it protects against someone else changing the order.

Why can't a customer update the email or phone number on their order?Every reason the Update contact details tool is missing or refuses a save, the exact message the customer sees, and how to fix each one.