On Tacey's Orders page you can tick up to 50 orders and run one action on all of them: re-check their addresses, archive them, unarchive them, add a tag or remove a tag. Before anything happens Tacey tells you which of the ticked orders it will skip and why, and the confirm button counts only the orders that will really run. When it finishes, every order shows what happened to it.

None of the five actions moves money. No refund, no charge, no cancellation, no change to items, and no email to your customers. Nothing is deleted.

These buttons live in Tacey's own admin, on the Orders page. There is nothing to add to your checkout or your Order status page for them. (The customer tools do need placing: see How do I add Tacey to my Thank you and Order status pages.) Tacey needs an active plan for every bulk action. Without one the window says "Tacey needs an active plan to check addresses." and nothing runs.

What it does. Tacey runs its address check again on each ticked order, using the shipping address Shopify holds for the order right now, and updates the Address check pill on the Orders page. It only reads your orders and updates Tacey's own record. It does not change the address on the order, moves no money and does not edit the orders themselves. If you have Tacey set to tag orders with their address status, an order's Tacey tag can change to match the new check. A re-check does not count as a new order against your plan's monthly order limit.

It runs while the page is open. Unlike the other four actions, the re-check is driven from your screen, five orders at a time. The window shows "Re-checking: 3 of 12 done" and "Stay on this page until it finishes."

What you see afterwards. The window reads "Re-check finished" and a summary such as "9 passed, 2 need a fix, 1 skipped, 0 could not be checked." Each order has its own label.

Two buttons can appear. Show the orders that need a fix filters the Orders page to the orders whose address check needs attention. Retry 2 that could not be checked runs only those orders again.

Why an order is skipped or could not be checked.

If you close the page in the middle of a re-check, the orders not yet checked stay unchecked. Recent bulk actions shows "Stopped before it finished" with the number not checked and a Check the rest button. Check the rest after a stopped re-check has not yet been run end to end on a live store.

What it does. Archive takes each order out of your open orders list in Shopify. Shopify calls this closing or archiving an order. The order is not deleted, nobody is told, no money moves, and you can bring it back with Unarchive. Just before it archives each order, Tacey checks that order with Shopify again, so it never acts on an old picture of the order.

Which orders Tacey will and will not archive. Tacey archives finished work only.

The last two rows are shown as Failed with a Retry button rather than Skipped, because they may well work a minute later. The rest are Skipped.

An order that still owes or is owed money is never archived, so archiving never hides an open refund. Tested on a live store: orders not yet fulfilled, an order not fully paid, an order already archived and an order another change was holding. The other sentences in the table come from Tacey's rules and have not yet been produced on a live store.

Often, yes, and that is why Archive can say 0 orders. Shopify has its own setting called Automatically archive the order, in your Shopify settings under Order processing. When it is on, Shopify archives orders that are paid and fulfilled, and orders that are fully refunded, on its own. See Shopify's own page, Set up order processing and archiving.

So on a store with that setting on, a paid order is already archived the moment you fulfil it. If you tick such an order, Tacey skips it with "This order was already archived." and, if every ticked order is like that, the confirm button reads Archive 0 orders and is greyed out. Nothing is wrong. The open list simply held nothing left to archive.

If you want Tacey's Archive to have work to do, turn that Shopify setting off.

What it does. Unarchive puts each ticked archived order back in your open orders list in Shopify. It moves no money and tells nobody. Tacey checks each order with Shopify again just before it reopens it.

An order that is already open is skipped with "This order was already open." An order Tacey cannot read from Shopify at that moment, or one another change is holding, shows as Failed with Retry, with the same sentences as above.

What it does. Add tag adds one tag to every ticked order. Remove tag takes one tag off every ticked order. A tag is your own label, such as a campaign name or a warehouse code. Tags move no money and your customers never see them.

How to run it.

What counts as a usable tag.

What it never does. It adds or removes only the tag you named. It never replaces the other tags on an order. When it removes a tag it removes the order's own spelling of it.

Which orders it skips.

Tags are allowed on every order Tacey holds, including orders still waiting for payment and orders another app created, because a tag moves no money.

A tag Tacey adds itself. Tacey writes a few tags of its own to show something about an order, such as `tacey-refund-owed`. If you type one of them, a blue note appears beside the box: "Tacey adds this tag itself to show something about an order. Changing it here changes the tag on the order only, not what Tacey has recorded, and Tacey may add or remove it again." Nothing is blocked. The note is there because removing `tacey-refund-owed` would make the order look settled in your Shopify admin while Tacey's own record still shows a refund owed.

Archive, unarchive and tag runs finish without you. Each order is handled in the background, so you can close the window or leave the page. The window says "You can close this window or leave the page. Tacey finishes in the background, and the result stays under Recent bulk actions." The result of a re-check is different: it needs the page open, as above.

Each order gets one label.

The summary line reads, for example, "8 archived, 0 skipped, 0 failed.", "6 unarchived, 0 skipped, 0 failed." or "11 tagged, 1 skipped, 0 failed." (untagged for Remove tag).

Why an order Failed.

Retry. After a run with failures the window offers Retry 2 that failed. It runs only the failed orders again. Done and Skipped orders are left alone, so nothing is archived or tagged twice. Retry after a held order was tested on a live store for archive. Retry on a tag run has not yet been run end to end.

Check the rest. If a run did not finish, Recent bulk actions says "Not finished yet: 3 still waiting." with a Check the rest button, which sends the waiting orders again. This has not yet been seen on a live store.

One run at a time. Only one archive, unarchive or tag run can be going on in your store. If you start another before the first finishes, the window says "A bulk action is already running; wait for it to finish." and nothing is started. A run that has been unfinished for more than an hour no longer holds your store up.

Recent bulk actions. At the bottom of the Orders page Tacey keeps your last five runs, each as one line, for example:

No. None of the five actions moves money, and none sends your customers an email.

Every order Tacey changes gets one record in the order's history, with "No money moved". You can read it on the Order changes page, where the changes appear as "Order archived or restored" and "Tag added or removed", and you can filter by them. See How do I see every change a customer made to an order?. An order Tacey skipped is not changed, so it gets no record.

Why does Archive say "Archive 0 orders" and why is the button grey? None of the orders you ticked can be archived. Open the list in the window to see why for each one. Often Shopify has already archived them, see "Does Shopify already archive orders for you?" above.

I ticked 50 orders and the bar will not let me tick more. Can I do more? Run the action, then tick the next orders on the same or the next page and run it again. A run takes 50 orders at most.

The window says a bulk action is already running. How long do I wait? Until the earlier archive, unarchive or tag run shows its result under Recent bulk actions. Archive, unarchive and tag runs finish on their own even with the page closed. If one has been unfinished for over an hour it stops blocking you.

One order failed. Do I have to start again? No. Click Retry on the result. It runs only the failed orders. The others are not repeated.

I removed a tag by mistake. Run Add tag with the same tag on the same orders.

I archived an order by mistake. Tick it and click Unarchive.

Will a customer see an archived order differently? No. Archiving only moves the order out of your open list in Shopify. Tacey's customer tools do not change.

Does a re-check use up my plan's monthly orders? No. An order is counted once, when it arrives. A re-check does not count it again. See How does Tacey count my orders each month?.